Contact Raidora Command

One inbox handles everything this board generates — fault reports, developer business, rights questions, commercial proposals. It is read by the team that runs the site, and whoever picks your message up is the person who will answer it. No call centre, no ticket number, no form that swallows the message and thanks you for it.

Email: hello@raidora.click

Expect a reply inside two working days in most cases. Write in English for the fastest turnaround; Indonesian gets the same care at a slightly more relaxed pace.

Filed from Surabaya

The operation behind Raidora is filed at a virtual office in the Ciputra World complex — a correspondence address with a phone line rather than a walk-in command post, so email still beats every other channel for speed. Anything formal, though, should carry the full address of record:

Open in Google Maps →

Reports that get solved in one round

A game refuses to start, or dies mid-fight

Four details turn a fault report into a fix: the title of the game, the address of its page here, the device and browser in front of you, and a plain description of the failure — black frame, spinner that never lands, an error message (quote it if you can). With those in the first message, most faults close in a single exchange.

The game is yours

Everything posted here arrived via the Playgama partner programme, so prove the connection and the rest is quick: name the title and link us to your own Playgama listing for it. Ownership established, we will correct a listing, amend a credit or take the title down as you direct. Requests to have a game considered for one of our operation shortlists ride in the same channel — argue the case and we will play it.

Copyright removals

The same inbox takes them, but the paperwork has a shape: the DMCA page lists the five items a notice has to contain before we can act on it.

Privacy questions

With no accounts on this board there is no profile of yours for us to produce or erase — still, if anything in the privacy policy needs expanding, or a cookie practice needs justifying, ask and we will answer in writing.

Advertising and partnerships

Start your subject line with "Advertising" and the message lands on the right desk without a detour.

One limit to know before you write: whatever lives inside a game — saved progress, in-game accounts, purchases — is held by that game's developer, and we cannot reach in and move it. If you cannot work out which developer that is, ask anyway. Identifying the right studio for you is a service we are happy to run.